Professional ​
info​​rmation
Professional Summary:
Accomplished and seasoned leader with over 20 years of experience driving high-performing teams across diverse industries, including property and operations management. Known for a dynamic leadership style that seamlessly blends autocratic decisiveness, transformational inspiration, and democratic collaboration. I have a proven track record of driving exceptional results, increasing productivity by fostering a culture of collaboration, innovation, and continuous improvement. My strategic acumen in leading organizational change has successfully optimized processes and significantly boosted employee engagement. Passionate about talent development and adept at building strong cross-functional relationships, I am committed to delivering complex projects on time and within budget. My leadership journey is marked by a dedication to enhancing team productivity and organizational effectiveness, striving to exceed targets and align team efforts with broader organizational objectives, ensuring a cohesive and motivated workforce.
Career Objective:
Driven professional seeking to join a mission-oriented company that embraces possibility, champions exceptional service, and prioritizes the well-being of its clients, employees, and the environment. My diverse background, creativity, and commitment to continuous learning allow me to thrive in dynamic environments and contribute meaningfully to shared success.
Key Skills
&
Competencies
Core Competencies:
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AI Prompt Engineering: Highly skilled in leveraging advanced AI tools to enhance content strategies and streamline operations.
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Digital Proficiency: Adept in AI applications, digital marketing strategies, and advanced analytics techniques.
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Project Management: Robust background overseeing projects from inception to completion, consistently delivering operational excellence.
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Research & Analysis: Expert in market research, survey analysis, and applying findings to strategic planning, data analysis reports, and related business planning documents.
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Creative Problem Solving: Innovative thinker skilled in identifying challenges and finding effective solutions.
Content and Writing:
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Content Creation: experienced content manager with a strong background in proofreading and written and oral communication.
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Editorial Skills: proficient in creating engaging content across multiple platforms, with a keen eye for detail in proofreading.
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Personal Strengths:
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Engaging Communication: Expertise in crafting compelling content and delivering persuasive communications to diverse stakeholders.
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Competitiveness: Driven to surpass goals and deliver top-tier results in all professional endeavors.
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Lifelong Learning: Committed to continuous education, keeping abreast of the latest trends in digital marketing and AI.
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Resilience: Thrives under pressure, adept at navigating high-stress situations and maintaining composure.
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Innovative Thinking: Continuously seeking new ways to approach challenges and enhance systems.
Professional Attributes:
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Analytical Skills: Proficient in dissecting complex problems and employing data-driven decision-making.
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Work Ethic: Demonstrates high levels of dedication and integrity, committed to achieving excellence.
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Leadership Excellence: Proven ability to inspire and guide teams using a blend of autocratic, transformational, and democratic leadership approaches.
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Adaptability: Flexible and responsive, effectively adjusting strategies to meet dynamic business needs.
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Time Management: Exceptional ability to prioritize tasks, manage time efficiently, and ensure productive workflows.
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Technical Proficiency:
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AI and Machine Learning: AI content development, GPT model development, prompt engineering.
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Data Management: advanced proficiency in database management, research & data collection, spreadsheets management, file management.
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Software and Tools: expertise in Microsoft Office, Canva, Survey Monkey, Mac and PC Management, Windows Explorer.
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Design and Multimedia: skilled in website design, desktop publishing, digital & film camera operation, and digital and film image processing. Theoretical knowledge and understanding of UI/UX principles and concepts.
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Communication Platforms: e-Mail management, electronic presentation skills, web navigation.
Professional
Experience
Property Manager | Dickinson, ND
NA Properties Inc. | 2010 - Present
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Successfully manage a portfolio of diverse properties, maximizing profitability, maintaining optimal property conditions, and exceeding tenant satisfaction metrics.
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Drive occupancy rates through in-depth market analysis, development of targeted marketing strategies, and meticulous execution.
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Foster exceptional tenant relations, resolving conflicts effectively and overseeing all tenant lifecycle aspects.
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Uphold financial accountability through rigorous screening processes and comprehensive reporting
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Program & Operations Manager | Dickinson, ND
DLN Consulting, Inc. | 2003 - Present
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Spearhead cross-functional teams to consistently deliver projects on time and within budget, leveraging agile methodologies for optimal efficiency.
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Championed process enhancements, leading to a 30% increase in project efficiency and heightened stakeholder satisfaction.
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Implemented strategic policies and procedures, streamlining operations and driving organizational growth.
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Recruit, develop, and motivate high-performing teams, fostering a culture of excellence.
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Oversee editorial standards, ensuring high-quality, impactful written communications.
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Freelance Writer | 2003 - Present
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Produce exceptional written materials across technical, business, and creative domains, ensuring alignment with SEO best practices.- Crafted a diverse range of content, including reports, proposals, press releases, marketing collateral, website copy, and training resources.
Educational experience​
AI Certifications
ChatGPT Masterclass: The Guide to AI & Prompt Engineering
Google Bard Generative AI Masterclass
Prompt Engineering
MIT Sloan + CSAIL Artificial Intelligence: Implications for Business Strategy Program
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Dickinson State University
Degree: ​ Bachelor of Science Business Management
Minor: Management Information Systems
Degree: Bachelor of Science Writing
Minor: Journalism
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International Sports Sciences Association
Master Trainer with the following certifications:
Personal Trainer
Fitness Nutrition Specialist
Strength & Conditioning Coach
DNA-Based Fitness Coach
Online Fitness Coach
Yoga for Athletes
Transformation Specialist
Yoga Teacher Training
30 HRS Holistic Yoga Flow Teacher Training
500 HRS Holistic Yoga Flow Teacher Training (in-training)
North Dakota Safety Council
Instructor No. 2051571
Adult CPR and AED
Standard First Aid
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